Kempinski Hotel Cancun 5*

  • Free Wi-Fi in public areas
  • Valet parking
  • 24-hour reception
  • Express check-in/ -out
  • Heated swimming pool

Featuring a currency exchange and a cash machine, the 5-star Kempinski Hotel Cancun is located in a beach area of Cancun, within a 350-metre distance of Playa - Beach. From this stylish resort you can admire views of the pool, enjoy a steam room, a hot tub, and sauna facilities and take advantage of a prime location.

This Cancun property welcomes guests to 363 soundproofed rooms. Some of them come with an iPod dock and high-speed internet along with a mini-bar, tea and coffee making facilities. The units are designed in a modern-style manner.

Massage therapy and spa therapy can be provided at a surcharge. The grand Kempinski Hotel features a heated swimming pool as well as a sauna, a summer terrace, and yoga classes. The accommodation has a fitness centre. You can also relax with body wraps, body scrub, and body treatments, and visit a wellness centre and a spa lounge on site.

The hotel offers a buffet breakfast served every day in the restaurant. There is an à la carte restaurant with a spacious terrace. You can also enjoy a refreshing drink in the beach bar. Nebbiolo Ristorante pampers guests with Italian dishes and lies at a 350-metre distance from the exclusive hotel.

The dinner theater "Backstage Theatre" and the enclosed mall "Kukulcan Plaza" can be reached in 9 minutes' walk and 13 minutes' walk respectively. Zona Hotelera, which is home to all-inclusive resorts, international restaurants, and relaxing sandy beaches, where the Kempinski Hotel Cancun sits, grants access to cultural attractions like the modern Mayan Museum of Cancun, which is a 10-minute drive away. The private beach is 100 metres away. Kempinski Hotel Cancun is only a short drive from Avenida Kukulkan.

    How to reach hotel

    Airports

    Cancun
    19 km

    Facilities

    Internet

    • Free Wi-Fi in public areas

    Parking options

    • Parking
    • Valet parking

    Shuttle

    • Paid shuttle service

    Activities

    • Fitness centre
    • Tennis court
    • Golf course
    • Yoga class
    • Sports trainer

    Property services

    • Safe deposit box
    • 24-hour reception
    • VIP check-in/ -out
    • Express check-in/ -out
    • 24-hour security
    • Luggage storage
    • Locker room
    • Currency exchange
    • Barber shop
    • Room service
    • Housekeeping
    • Car hire
    • Laundry
    • Dry cleaning
    • Tours/Ticket assistance
    • Shops/Commercial services
    • Welcome drink

    Dining options

    • In-room breakfast
    • Restaurant
    • Snack bar
    • Bar/ Lounge area
    • Special diet menus

    Business facilities

    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Babysitting/Child services
    • Children's buffet
    • Children's play area
    • Kids club

    Recreation

    • Private beach
    • Heated swimming pool
    • Outdoor swimming pool
    • Beach access
    • Sun loungers
    • Sun terrace
    • Garden area
    • Spa & wellness centre
    • Solarium
    • Sauna
    • Steam room
    • Jacuzzi
    • Back massage
    • Head massage
    • Full body massage
    • Foot massage
    • Pool with view
    • Shallow end

    For disabled guests

    • Rooms/ Facilities for disabled
    • Wheelchair access
    • Toilet for disabled

    In the rooms

    • Air conditioning
    • Heating
    • Sitting area
    • Patio
    • Terrace
    • Garden furniture
    • Tea and coffee facilities
    • Ironing facilities

    In the bathroom

    • Separate tub and shower

    General facilities

    • No smoking on site
    • Lift
    • ATM/Cash machine
    • Coffee shop
    • Smoke detectors
    • Fire extinguishers
    • Key card access

    Pets

    • No pets allowed !

    Important information

    Check-in: from 15:00 until 23:59
    Check-out: until 12:00
    • Extra beds info
    • There is no capacity for cribs in a room.
    Frequently asked questions
    • 🌇
      Is the stylish Ritz Carlton Cancun located near the city centre?
      The stylish Ritz Carlton Cancun is placed in the Zona Hotelera district, right in the heart of Cancun.
    • 🕌
      Which popular attractions can we visit while staying in the stylish 5-star Ritz Carlton?
      The night Coco Bongo Club, set within 4.5 km from the stylish 5-star Ritz Carlton as well as the white - sand Playa Marlin Beach placed just a 5-minute drive away are well worth visiting. If you are willing to explore even more landmarks in Cancun, attend Aquaworld Adventure Sports Center located within a 15-minute stroll from the property.
    • Which attractions can I visit not far from Ritz Carlton Cancun?
      Ritz Carlton Cancun enjoys a prime location within 500 metres from Dolphinaris Cancun Recreation Center and a 10-minute walk away from Playa - Beach.
    • Which airport is close to the stylish Ritz Carlton Cancun?
      The nearest airport to the stylish Ritz Carlton Cancun is Cancun airport (20 km) and it is reachable with a 22-minute drive.
    • Does the Cancun resort offer airport transfer?
      Yes, the Cancun resort can arrange a shuttle. Please contact the hotel management in advance to confirm the details.
    • 🚗
      Can we park our vehicle near the resort?
      Yes, at the resort your car will be safe in a parking onsite.
    • What dining options are available during the stay in the stylish Ritz Carlton Cancun?
      At the stylish Ritz Carlton Cancun guests can choose from 7 venues for in-house dining, among them à la carte restaurant Fantino featuring vegan menu as well as El Cafe Mexicano restaurant which specializes in Mexican cuisine. If you prefer to dine outside, make sure to check out the nearby restaurant Vicente Asador De Brasa known for dishes of Mexican cuisine, located just 650 metres away from the property.
    • What time is check-in and check-out in Ritz Carlton?
      At Ritz Carlton guests can check in from 15:00 to 23:59 and check out from 12:00 to 12:00.
    • What is the price of a night's stay in the stylish Ritz Carlton Cancun?
      In the Zona Hotelera district of Cancun, 5-star hotels offer an average nightly rate of $325. A night in the stylish Ritz Carlton Cancun costs $80 cheaper than the city average at just $245/night.
    • Which payment methods are accepted in the Cancun resort?
      The Cancun resort can accept the following payment methods:
      • iDeal
      • Discover
    • Which room amenities are available at the stylish Ritz Carlton Cancun?
      Every room at the stylish Ritz Carlton Cancun includes high-speed internet for guests' entertainment.
    • Is internet provided in the stylish Ritz Carlton Cancun for free?
      At the stylish Ritz Carlton Cancun Wi Fi is provided for free.

    Location

    Map
    Nearby

    Airports

    Cancun
    19 km

    Landmarks

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Tom

    2023-08-02

    9/10

    We stayed at this hotel for a quick getaway and loved the location. The hotel is right on the beach, providing stunning ocean views. The hotel is also conveniently located near the popular Hard Rock Cafe restaurant, making it easy to grab a bite to eat. The room we stayed in was clean and had a good-sized balcony where we could relax and enjoy the view. The bathroom was spacious and had all the necessary amenities. The service was top-notch, with friendly and professional staff catering to our needs. The breakfast options were extensive, with a variety of delicious dishes to choose from.

    The pool area could use some updating as it seemed a bit outdated and old-fashioned compared to the rest of the hotel.

    Rachel

    2023-06-04

    8/10

    During my Christmas stay, I absolutely loved the amazing service provided by the staff. From the friendly receptionists to the attentive bellboys, everyone made me feel welcome and well taken care of. Another highlight was the breathtaking views and stunning property of the hotel. The beautiful surroundings added to the overall charm of my experience. Additionally, the convenient location of the hotel near a bus stop made it easy for me to explore and navigate the city.

    I have to say that the hotel is starting to show signs of age. Some parts of the property appeared a bit dated and in need of renovation.

    Elizabeth

    2023-06-03

    8/10

    This luxury hotel offers exclusive amenities, such as a stunning pool with a view and private beach access. The staff provides exceptional service and there is a great selection of food at the restaurant. The room advantages are also impressive, with a Sauna in my room, private facilities, and an outdoor Jacuzzi providing a luxurious experience.

    The snack bar could be improved, as the selection was limited. However, this is a minor issue and did not greatly impact my overall experience at the hotel.

    Gerald

    2023-05-30

    9/10

    Well-designed and maintained hotel. Excellent service provided by the staff. Central location close to main attractions. Good-sized rooms with great views. Efficient and friendly concierge.

    No complaints.

    Lisa

    2023-05-27

    9/10

    Excellent service. Friendly staff. Beautiful beach. Great food. Convenient location.

    Lawrence

    2023-04-14

    10/10

    I had an amazing stay at a luxurious hotel in a tropical paradise. The service at the pool was outstanding - the staff was friendly and attentive, making sure all my needs were met. The food at the restaurant was delicious, with a wide variety of options to choose from. The beach area was beautiful and well-maintained. I had a fantastic experience and would highly recommend this hotel to anyone looking for a relaxing and enjoyable vacation. I'll definitely recommend this hotel.

    Michael

    2023-04-11

    10/10

    I had the most amazing stay at a beachfront hotel in Cancun. The location was perfect, as it was right by the ocean and I could enjoy the beautiful view from my room. The room itself was clean and comfortable, and the bathroom was spacious and well-maintained. The staff went above and beyond to ensure that everything was perfect, from the attentive service to the delicious breakfast options. I also loved the facilities, including the pools and the gym. They really did their best to make my stay memorable.

    The hotel was lacking in accessibility for guests with disabilities.

    Mary

    2023-04-06

    7/10

    The beachfront view was breathtaking, with crystal-clear blue waves just steps away. The staff was friendly and helpful, ensuring that all our needs were met. The room was spacious and clean, with comfortable beds and ample storage space.

    The pools and outdoor furniture were in need of renovation, giving off a less-than-luxurious vibe. The restaurants also left a lot to be desired, with tired and uninviting atmospheres.

    William

    2023-03-27

    10/10

    The hotel facilities were superb, including the clean rooms and the beautiful beach. The staff provided excellent service, always friendly and attentive. We also loved the location, with the hotel being close to the airport and the market next door. Furthermore, we enjoyed the convenience of having restaurants on the lagoon within walking distance and the outlet near the sliding glass doors for easy access.

    Nothing, it is perfect.

    Claire

    2023-03-11

    10/10

    Clean rooms, friendly staff, beautiful beach with wait service, comfortable beds. Enjoyed dinner in beach cabana. Saved money compared to all-inclusive resort.

    Ray

    2023-01-27

    9/10

    Friendly staff, clean rooms, great pool, close to the ocean, nice facilities.

    Nothing not to love.

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