Featuring a currency exchange and a cash machine, the 5-star Kempinski Hotel Cancun is located in a beach area of Cancun, within a 350-metre distance of Playa - Beach. From this stylish resort you can admire views of the pool, enjoy a steam room, a hot tub, and sauna facilities and take advantage of a prime location.
This Cancun property welcomes guests to 363 soundproofed rooms. Some of them come with an iPod dock and high-speed internet along with a mini-bar, tea and coffee making facilities. The units are designed in a modern-style manner.
Massage therapy and spa therapy can be provided at a surcharge. The grand Kempinski Hotel features a heated swimming pool as well as a sauna, a summer terrace, and yoga classes. The accommodation has a fitness centre. You can also relax with body wraps, body scrub, and body treatments, and visit a wellness centre and a spa lounge on site.
The hotel offers a buffet breakfast served every day in the restaurant. There is an à la carte restaurant with a spacious terrace. You can also enjoy a refreshing drink in the beach bar. Nebbiolo Ristorante pampers guests with Italian dishes and lies at a 350-metre distance from the exclusive hotel.
The dinner theater "Backstage Theatre" and the enclosed mall "Kukulcan Plaza" can be reached in 9 minutes' walk and 13 minutes' walk respectively. Zona Hotelera, which is home to all-inclusive resorts, international restaurants, and relaxing sandy beaches, where the Kempinski Hotel Cancun sits, grants access to cultural attractions like the modern Mayan Museum of Cancun, which is a 10-minute drive away. The private beach is 100 metres away. Kempinski Hotel Cancun is only a short drive from Avenida Kukulkan.
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Here you can find verified reviews our users posted on this website
Tom
2023-08-02
We stayed at this hotel for a quick getaway and loved the location. The hotel is right on the beach, providing stunning ocean views. The hotel is also conveniently located near the popular Hard Rock Cafe restaurant, making it easy to grab a bite to eat. The room we stayed in was clean and had a good-sized balcony where we could relax and enjoy the view. The bathroom was spacious and had all the necessary amenities. The service was top-notch, with friendly and professional staff catering to our needs. The breakfast options were extensive, with a variety of delicious dishes to choose from.
The pool area could use some updating as it seemed a bit outdated and old-fashioned compared to the rest of the hotel.
Rachel
2023-06-04
During my Christmas stay, I absolutely loved the amazing service provided by the staff. From the friendly receptionists to the attentive bellboys, everyone made me feel welcome and well taken care of. Another highlight was the breathtaking views and stunning property of the hotel. The beautiful surroundings added to the overall charm of my experience. Additionally, the convenient location of the hotel near a bus stop made it easy for me to explore and navigate the city.
I have to say that the hotel is starting to show signs of age. Some parts of the property appeared a bit dated and in need of renovation.
Elizabeth
2023-06-03
This luxury hotel offers exclusive amenities, such as a stunning pool with a view and private beach access. The staff provides exceptional service and there is a great selection of food at the restaurant. The room advantages are also impressive, with a Sauna in my room, private facilities, and an outdoor Jacuzzi providing a luxurious experience.
The snack bar could be improved, as the selection was limited. However, this is a minor issue and did not greatly impact my overall experience at the hotel.
Gerald
2023-05-30
Well-designed and maintained hotel. Excellent service provided by the staff. Central location close to main attractions. Good-sized rooms with great views. Efficient and friendly concierge.
No complaints.
Lisa
2023-05-27
Excellent service. Friendly staff. Beautiful beach. Great food. Convenient location.
Lawrence
2023-04-14
I had an amazing stay at a luxurious hotel in a tropical paradise. The service at the pool was outstanding - the staff was friendly and attentive, making sure all my needs were met. The food at the restaurant was delicious, with a wide variety of options to choose from. The beach area was beautiful and well-maintained. I had a fantastic experience and would highly recommend this hotel to anyone looking for a relaxing and enjoyable vacation. I'll definitely recommend this hotel.
Michael
2023-04-11
I had the most amazing stay at a beachfront hotel in Cancun. The location was perfect, as it was right by the ocean and I could enjoy the beautiful view from my room. The room itself was clean and comfortable, and the bathroom was spacious and well-maintained. The staff went above and beyond to ensure that everything was perfect, from the attentive service to the delicious breakfast options. I also loved the facilities, including the pools and the gym. They really did their best to make my stay memorable.
The hotel was lacking in accessibility for guests with disabilities.
Mary
2023-04-06
The beachfront view was breathtaking, with crystal-clear blue waves just steps away. The staff was friendly and helpful, ensuring that all our needs were met. The room was spacious and clean, with comfortable beds and ample storage space.
The pools and outdoor furniture were in need of renovation, giving off a less-than-luxurious vibe. The restaurants also left a lot to be desired, with tired and uninviting atmospheres.
William
2023-03-27
The hotel facilities were superb, including the clean rooms and the beautiful beach. The staff provided excellent service, always friendly and attentive. We also loved the location, with the hotel being close to the airport and the market next door. Furthermore, we enjoyed the convenience of having restaurants on the lagoon within walking distance and the outlet near the sliding glass doors for easy access.
Nothing, it is perfect.
Claire
2023-03-11
Clean rooms, friendly staff, beautiful beach with wait service, comfortable beds. Enjoyed dinner in beach cabana. Saved money compared to all-inclusive resort.
Ray
2023-01-27
Friendly staff, clean rooms, great pool, close to the ocean, nice facilities.
Nothing not to love.